Lead Technician

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Facilities Lead Technician at URBN overseeing support technicians and ensuring operational efficiency in distribution and fulfillment centers. Engaging in project coordination and maintenance management.

Posted 6/26/2026full-timeKansas City • Kansas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Spearheaded a team of support technicians in daily tasks, ensuring the organized upkeep of common areas throughout the warehouse, perimeter of campus buildings, smoker’s areas, landscaping, and trash and cardboard dumpster zones.
Collaborate with Operational Leaders to schedule downtime for specific areas, ensuring coordination with Facilities Support for cleaning and maintenance tasks.
Engage Maintenance Supervisor as needed for Campus Project Coordination and Spare Parts Inventory.
Monitor the daily performance of production and/or facilities equipment, providing assistance and consultation to subordinates regarding cleaning issues and maintenance technical support needs as required.
Provide comprehensive training and instruction to subordinates according to SOPs and related documents, ensuring proficiency in maintenance and equipment operation as well as other job functions within assigned areas, under the guidance of the Supervisor/Manager.
Standardize and develop SOPs tailored for the support technician position to efficiently support both Fulfillment Centers (FC) and Distribution Centers (DC).
Manage the daily routine of the contracted janitorial services.
Be available for emergency callbacks and flexible toward the daily start schedule and overtime requirements, including holidays and plant shutdowns.
Pursue and implement methods that will maximize production.
Assist, coordinate, and execute Capital Projects.
Maintain min and max spare parts accurately.
Maintain Campus Fleet list and State Requirements.
Maintain Building and System Documents in preparation for Annual Risk Assessment.
Maintain NA Network CAD and Drafts File.
Adhere to all safety policies and practices for self and others throughout the campus.

Requirements

What you’ll need

High school degree or GED required
Minimum of 5 plus of distribution experience in an automated distribution or production environment
Knowledge of Microsoft Office (Word, Excel, PowerPoint & Outlook)
Demonstrate initiative and can work independently
Excels in working under pressure and within tight time constraints
Understand the critical importance of accuracy in every aspect of their work
Able to develop and interpret spreadsheets
Comprehend and follow work instructions to meet productivity and quality standards

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings
much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SOP developmentmaintenance technical supportproduction performance monitoringspare parts inventory managementcapital project executionbuilding and system documentationrisk assessment preparationCAD file managementequipment operation trainingautomated distribution experience

Soft Skills

team leadershipinitiativeindependent workworking under pressuretime managementaccuracytraining and instructioncoordinationflexibilityproblem-solving

Certifications

high school degreeGED