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Department Manager
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)Department Manager for Reclectic driving store sales and overall experience. Responsible for team management and fostering customer engagement in Lakewood, Colorado.
About the role
Key responsibilities & impact- Acts as a brand representative reflective of the company values
- Collaborates with store leadership on the creation of an engaging visual experience that appeals to the Reclectic customer
- Supports the Store Manager to elevate every aspect of the store experience through optimizing product flow, efficient store operations and visual merchandising
- Cultivates a welcoming and inclusive environment for genuine customer experiences
- Takes an active role in recruiting, hiring, and retaining a diverse and engaged team
- Provides timely and specific employee feedback to create a culture of action and accountability
- Assesses staff scheduling needs and manages team availability
- Collaborates with leadership team to assess product sell-through and identify store successes
- Holds team accountable to scheduling and timekeeping policies
- Increases store sales through customer service and maintaining stock levels
Requirements
What you’ll need- 3+ years store leadership experience
- Proven record of hiring and developing great talent
- Strong understanding of merchant process and ways it impacts the business
- Experience in coaching, counseling, and conflict resolution
- Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Benefits
Comp & perks- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
visual merchandisingproduct flow optimizationstaff schedulingcustomer service
Soft Skills
leadershipteam buildingcoachingcounselingconflict resolutioncommunicationaccountabilityinclusivity