Key Holder

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Key Holder supervising store operations and driving sales at Free People. Engaging team and enhancing customer experience through leadership and brand ambassadors.

Posted 6/18/2026part-timeKansas City • Kansas, Montana • 🇺🇸 United StatesMid-LevelSenior💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Collaborates with the management team in supervision of store operations functions
Acts as a brand ambassador and reflects the company values
Creates selling initiatives that enhance the customer experience
Delivers a seamless, omni-channel shopping experience
Actively participates in managing the store environment and customer experience
Takes initiative in teaching and sharing product knowledge
Supports the store management team by participating in daily office procedures
Collaborates with key partners to effectively execute shipment processing
Adheres to store’s safety standards and upholds all company policy and procedures
Engages employees at all levels to encourage open dialogue
Displays eagerness to develop new skills

Requirements

What you’ll need

Love for the FP brand
Stands out as a leader
Experience being a team player
Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipteam playerinitiativecustomer experience enhancementopen dialogueeagerness to learnflexibility