Key Holder

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Key Holder supervising store operations and driving sales for Free People. Collaborating with management to create an engaging environment for customers and team members.

Posted 6/16/2026part-timeFarmington • Connecticut • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

About the role

Key responsibilities & impact

Acts as a brand ambassador and reflects company values; partners with the store leadership team on engaging experience for FP customers
Creates selling initiatives that enhance customer experience; empowers team to drive sales through personalized service
Delivers a seamless, omni-channel shopping experience through utilization of systems and applications
Actively participates in managing store environment and customer experience through a positive team atmosphere
Teaches and shares product knowledge, brand messaging, and delivers exceptional customer interactions
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining visual standards
Adheres to safety standards, inventory accuracy, and company policy to support store profitability
Supports an inclusive philosophy; engages employees to encourage open dialogue and feedback

Requirements

What you’ll need

Love for the FP brand
Stands out as a leader
Experience being a team player
Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipteam playercustomer servicecommunicationcollaborationflexibilityengagementfeedbackproduct knowledgepositive team atmosphere