Department Manager – Service & Styling

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Service and Styling Manager at Anthropologie directing service and styling to enhance customer experiences. Leading a team and collaborating with Store Manager to host community-focused events.

Posted 6/13/2026full-timeWest Des Moines • Iowa • 🇺🇸 United StatesJuniorMid-Level💰 $20 per hourWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcustomer serviceteam developmentevent curationsales forecastingaccountabilityflexibility

Industry Keywords

retail leadershipmerchant skillsfinancial resultsCEM programcustomer experience

About the role

Key responsibilities & impact

Directs the service, selling, and styling to achieve an engaging and inspiring store environment.
Leads by example in providing extraordinary service.
Teaches the team to provide a frictionless customer experience.
Supports the Store Manager in curating events and experiences.
Oversees the training, development, and accountability of the CEM program.
Contributes to assessing sales forecasts and scheduling support.

Requirements

What you’ll need

2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings