Assistant Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Manager supporting service experience at Urban Outfitters in a leadership role. Driving engagement and fostering a positive store environment in Denver, Colorado.

Posted 6/12/2026full-timeDenver • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $27 per hourWebsite

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Hard Skills

merchant skillsfinancial resultsonboardingshipment processinginventory accuracyproduct loss reduction

Soft Skills

service culturecustomer experiencecommunicationteam leadershipemployee feedbackdevelopmentinclusivityflexibilitypassion for brand

Tools & Technologies

MPOSPOSIn-Store Pick UpCurbside Pick Up

Industry Keywords

omni channelvisual merchandisingstore leadershipdiverse teamcompany policybrand messaging

About the role

Key responsibilities & impact

An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment
Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions
Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer
Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives
Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development; provides timely and specific employee feedback to create a culture of action and accountability
Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team, while taking responsibility for own development and professional growth
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards; ensures omni channel orders are processed timely and accurately
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
Stays current and follows through to ensure important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, department priorities, and brand messaging throughout the day with the team

Requirements

What you’ll need

Passion for UO brand
2+ years store leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!