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Assistant Manager
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)Assistant Manager supporting service experience, visual processes, and business operations at Urban Outfitters. Fostering growth and development while delivering an engaging in-store environment.
About the role
Key responsibilities & impact- Supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment
- Drives a service culture through experiences that are engaging, efficient and personalized
- Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience
- Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer
- Actively participates as the floor service leader by driving engagement in each zone through elevated communication
- Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development
- Supports the store management team by participating in daily opening/closing office procedures and other operational tasks
- Collaborates with key partners to effectively execute shipment processing, restocking, and product placement while maintaining visual standards
Requirements
What you’ll need- 2+ years store leadership experience
- Strong merchant skills and a history of delivering financial results
- Proven record of developing great talent
- Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
- Eagerness to learn and grow within the organization
Benefits
Comp & perks- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings and much more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
service cultureengagementcommunicationtalent developmentflexibilityteam collaborationcustomer serviceonboardingoperational supportvisual merchandising