Department Manager – Service & Styling

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Service and Styling Manager at Anthropologie responsible for directing service and sales team to create inspiring store environments. Leading by example in providing exceptional customer service and support for store operations.

Posted 6/10/2026full-timeNashville • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $25 per hourWebsite

About the role

Key responsibilities & impact

Directs the service, selling, and styling to achieve an engaging and inspiring store environment
Leads by example in providing extraordinary service where all customers feel welcome, heard and valued
Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
Provides the tools needed for associates to deliver an elevated shopping experience
Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer and surrounding community

Requirements

What you’ll need

Anthro brand fan
2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcustomer serviceteam developmentcommunicationflexibility