Department Manager – Service & Styling

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Service and Styling Manager at Anthropologie leading customer experience and retail operations. Directing service, selling, and styling to create an engaging store environment

Posted 6/10/2026full-timeFairfax • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $26 per hourWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

leadershipcustomer serviceteam developmentcommunicationflexibility

Tools & Technologies

technology utilization

Industry Keywords

retail leadershipmerchandisingfinancial resultscustomer experienceevent curation

About the role

Key responsibilities & impact

Directs the service, selling, and styling to achieve an engaging and inspiring store environment
Leads by example in providing extraordinary service where all customers feel welcome, heard and valued
Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer

Requirements

What you’ll need

2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!