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Department Manager – Service & Styling
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)Service and Styling Manager at Anthropologie leading customer experience and retail operations. Directing service, selling, and styling to create an engaging store environment
About the role
Key responsibilities & impact- Directs the service, selling, and styling to achieve an engaging and inspiring store environment
- Leads by example in providing extraordinary service where all customers feel welcome, heard and valued
- Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
- Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer
Requirements
What you’ll need- 2+ years of retail leadership experience
- Strong merchant skills and a history of delivering financial results
- Proven record of developing great talent
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Benefits
Comp & perks- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings and much more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipcustomer serviceteam developmentcommunicationflexibility