Key Holder

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Key Holder at Free People overseeing store operations and creating an engaging customer experience. Collaborates with leadership to enhance sales initiatives and supports team development.

Posted 6/5/2026part-timeWhite Plains • New York • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

About the role

Key responsibilities & impact

Acts as a brand ambassador and reflects the company values
Partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
Creates selling initiatives that enhance the customer experience
Delivers a seamless, omni-channel shopping experience
Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
Supports the store management team by participating in daily office procedures
Continues to develop new skills while being open and responsive to feedback
Guides and develops Stylist team; takes responsibility for own development and professional growth

Requirements

What you’ll need

Love for the FP brand
Stands out as a leader
Experience being a team player
Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

decision-makingmultitaskingcustomer serviceleadershipteam playerflexibilityeagerness to learnresponsiveness to feedbackprofessional growthengagement