Assistant Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Manager supporting service experience and visual processes at Urban Outfitters. Collaborating with team to drive customer engagement and manage store operations.

Posted 6/2/2026full-timeMiami • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $23 per hourWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

service culturecustomer experienceteam leadershipemployee feedbacktalent developmentflexibilitycommunication

Industry Keywords

store leadershipmerchant skillsonboardingvisual processesbusiness operationsVoice of customer

About the role

Key responsibilities & impact

Supports the service experience, visual processes, and business operations
Drives a service culture and interprets Voice of customer feedback
Acts as a brand representative and partners on visual experiences
Guides the team to prioritize customer experience and achieve store objectives
Facilitates onboarding and provides employee feedback
Supports daily opening/closing office procedures

Requirements

What you’ll need

2+ years store leadership experience
Strong merchant skills
Proven record of developing great talent
Ability to work flexible hours
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings