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Assistant Manager
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)Assistant Manager supporting service experience and visual processes at Urban Outfitters. Collaborating with team to drive customer engagement and manage store operations.
About the role
Key responsibilities & impact- Supports the service experience, visual processes, and business operations
- Drives a service culture and interprets Voice of customer feedback
- Acts as a brand representative and partners on visual experiences
- Guides the team to prioritize customer experience and achieve store objectives
- Facilitates onboarding and provides employee feedback
- Supports daily opening/closing office procedures
Requirements
What you’ll need- 2+ years store leadership experience
- Strong merchant skills
- Proven record of developing great talent
- Ability to work flexible hours
- Eagerness to learn and grow within the organization
Benefits
Comp & perks- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
service culturecustomer experienceteam leadershipemployee feedbacktalent developmentflexibilitycommunication