Department Manager – Service & Styling

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Service and Styling Manager at Anthropologie directing service and styling to enhance customer experience. Leads a team in an engaging store environment in Boston.

Posted 5/30/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $24 per hourWebsite

About the role

Key responsibilities & impact

Directs service, selling, and styling to achieve an engaging store environment
Leads by example in providing extraordinary customer service
Oversees training and accountability of the team
Supports product flow processes and store operations

Requirements

What you’ll need

2+ years of retail leadership experience
Strong merchant skills
Proven record of developing great talent
Ability to work flexible hours including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer serviceleadershipteam trainingaccountabilitytalent development