Terrain Department Manager – Nursery

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Department Manager at Terrain leading customer service and sales initiatives. Overseeing staff training and curating local customer experiences while managing retail performance.

Posted 5/27/2026full-timeWayland • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $500,000 per yearWebsite

About the role

Key responsibilities & impact

Directs the service and selling to achieve an engaging and inspiring store environment
Provides the tools needed for associates to deliver an elevated shopping experience
Supports the Store Manager in curating events and experiences that are reflective of the interests of the local customer
Oversees the training, development, and accountability of the CEM program
Utilizes brand resources to champion employee development and support initiatives

Requirements

What you’ll need

2+ years retail leadership experience
Strong merchant skills and a history of delivering financial results
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershiptrainingdevelopmentaccountabilitycustomer engagementevent curationemployee development