Department Manager – Service & Styling

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Service and Styling Manager providing extraordinary service and styling experience at Anthropologie store. Directing team through training, events, and enhancing the shopping experience.

Posted 5/25/2026full-timeScottsdale • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $27 per hourWebsite

About the role

Key responsibilities & impact

Directs the service, selling, and styling to achieve an engaging store environment
Leads by example in providing extraordinary service
Teaches the team to provide a frictionless customer experience
Supports the Store Manager in curating events and experiences to drive brand engagement
Oversees the training and development of the team
Contributes to assessing sales forecasts and optimizes peak selling hours
Supports product flow processes

Requirements

What you’ll need

2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcustomer serviceteam developmentevent curationsales forecastingfinancial results deliveryflexibility