Store Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Store Manager at Anthropologie driving sales with omni-channel approach and fostering a creative team environment at the Lake Buena Vista location.

Posted 5/14/2026full-timeLake Buena Vista • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 per yearWebsite

About the role

Key responsibilities & impact

Cultivates a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences that are engaging, efficient, and personalized
Utilizes service indicators and scheduling strategies to empower and reinforce a service and selling culture; motivates key leaders to cultivate customer relationships through styling services and store events
Leads the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations
Drives a meaningful connection to the community by networking with local businesses and organizations to identify potential opportunities for community engagement and store events
Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
Develops a proactive talent strategy and interviews regularly to build an external network of talent to add different perspectives and experience to the team
Engages the team to fuel internal growth; partners with other leaders to facilitate thoughtful and equitable onboarding for all new hires to drive a strong brand, customer and store connection
Prioritizes team growth by effectively scheduling time allocated for development; champions brand related initiatives such as the SPARKED Journal, employee recognition, and team-building activities
Oversees and collaborates with the leadership team to plan a strategic approach to daily, weekly, and monthly operating procedures; actively assesses sales forecasts, staff scheduling, and payroll management and adjusts accordingly
Assesses store business using company reporting tools to identify department and global opportunities for the store; empowers team to make strategic, creative, and business-impacting decisions
Guides and supports the creative process to ensure timely and effective execution of visual merchandising and display priorities
Ensures product flow processes including shipment and omni operations are prioritized and executed efficiently to positively impact sales and the customer experience
Leads with a people-first philosophy; protects time for employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
Fosters open communication and teamwork to ensure a collaborative environment; responds to all communication in a timely manner and ensures important company information reaches all levels of the team
Educates the team on scheduling expectations while maintaining team availability, requests off, and skill set to ensure scheduling equality and ideal staffing levels
Provides store and product insights related to the customer experience and communicates to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideas

Requirements

What you’ll need

Anthro brand fan
5+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

retail leadershipfinancial resultstalent developmentscheduling strategiesvisual merchandisingcustomer experiencesales forecastingpayroll managementomni operationscommunity engagement

Soft Skills

customer serviceteam collaborationopen communicationpeople-first philosophyinclusive environmentnetworkingmotivational leadershipstrategic planningemployee recognitionteam growth