Assistant Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Manager driving service culture and overseeing store operations at Urban Outfitters. Collaborating with team and supporting visual merchandising in an engaging shopping experience.

Posted 5/12/2026full-timeSanta Monica • California • 🇺🇸 United StatesJuniorMid-Level💰 $26 per hourWebsite

About the role

Key responsibilities & impact

An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment.
Thinks and acts like an owner; working collaboratively with key partners while fostering an environment of continual growth and development.
Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions.
Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer.
Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer.

Requirements

What you’ll need

Passion for UO brand
2+ years store leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

merchant skillsfinancial results

Soft Skills

leadershipcollaborationcustomer servicetalent developmentflexibilitygrowth mindset