Assistant Department Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Department Manager fostering community and driving engagement in retail store operations at Anthropologie. Leading customer experience and team management in a retail environment in California.

Posted 5/7/2026full-timeArcadia • California • 🇺🇸 United StatesJunior💰 $22 per hourWebsite

About the role

Key responsibilities & impact

Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program
Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community
Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives
Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
Utilizes brand resources to champion employee development and support initiatives

Requirements

What you’ll need

1+ years of retail leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcustomer serviceteam playercommunicationemployee developmentrecruitinghiringonboardingflexibilityeagerness to learn