Assistant Department Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Department Manager supporting customer experience and retail operations at Anthropologie. Engaging team and community through customer events and brand initiatives in Houston, Texas.

Posted 5/1/2026full-timeHouston • Texas • 🇺🇸 United StatesJunior💰 $21 per hourWebsite

About the role

Key responsibilities & impact

Acts as a brand representative to promote a positive and inclusive environment in the store
Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community
Actively participates leading the salesfloor and driving engagement in each zone through elevated communication
Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives

Requirements

What you’ll need

1+ years of retail leadership experience
Anthro brand fan
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcommunicationcustomer serviceteam buildingrecruitingonboardingfeedbackengagementflexibilityproblem-solving