Assistant Department Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Department Manager supporting service and business operations at Anthropologie store in Naperville. Fostering community and a positive environment while driving customer engagement and sales.

Posted 5/1/2026full-timeNaperville • Illinois • 🇺🇸 United StatesJunior💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Supports service, selling, and business operations to achieve an engaging and inspiring store environment
Acts as a brand representative to promote a positive and inclusive environment in the store
Leads by example in upholding a service culture that demonstrates extraordinary service
Supports the store leadership team and stylists to promote unique customer events
Actively participates leading the salesfloor and driving engagement in each zone
Participates in the recruiting, hiring, and onboarding process
Utilizes brand resources to champion employee development and support initiatives
Supports daily operating processes such as opening and closing procedures
Collaborates with key partners to effectively execute shipment and omni fulfillment processes
Provides feedback about team training needs

Requirements

What you’ll need

Anthro brand fan
1+ years of retail leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

team playerleadershipcustomer engagementservice cultureemployee developmentcollaborationfeedback provisionflexibilityeagerness to learnpositive environment