Department Manager – Service & Styling

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Service and Styling Manager enhancing customer experience in retail setting. Leading service, selling, and events to achieve engaging store environment.

Posted 4/25/2026full-timeSchaumburg • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $23 per hourWebsite

About the role

Key responsibilities & impact

Directs service, selling, and styling to achieve an engaging store environment
Leads by example in providing extraordinary service where all customers feel welcome
Teaches team to provide a frictionless customer experience by utilizing technology
Supports the Store Manager in curating events and experiences

Requirements

What you’ll need

2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcustomer serviceteam developmentcommunicationflexibility