Assistant Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Manager supporting service experience and business operations at Urban Outfitters. Fostering an engaging retail environment and ensuring customer satisfaction through leadership.

Posted 4/24/2026full-timeKnoxville • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment.
Drives a service culture through experiences that are engaging, efficient and personalized.
Acts as a brand representative reflective of the company values.
Delivers a seamless, omni-channel shopping experience.
Guides the team to prioritize the customer experience and achieve store objectives.
Facilitates thorough onboarding for new hires and fosters an environment of continual development.
Collaborates to execute shipment processing, restocking, and placement of products.
Contributes to an inclusive environment by amplifying all voices.

Requirements

What you’ll need

Passion for UO brand
2+ years store leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

service culturecustomer experienceteam leadershiponboardingdevelopmentcollaborationinclusivitymerchant skillsflexibilitytalent development