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Department Manager – Service & Styling
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly). Directs the service, selling, and styling to achieve an engaging and inspiring store environment .
About the role
Key responsibilities & impact- Directs the service, selling, and styling to achieve an engaging and inspiring store environment
- Leads by example in providing extraordinary service where all customers feel welcome, heard and valued
- Empowers the team to drive sales and metrics by utilizing key performance indicators to set team and zoning goals
- Teaches the team to provide a frictionless customer experience by utilizing technology to transact in the moment, upsell, and clientele
- Provides the tools needed for associates to deliver an elevated shopping experience
Requirements
What you’ll need- 2+ years of retail leadership experience
- Strong merchant skills and a history of delivering financial results
- Proven record of developing great talent
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Benefits
Comp & perks- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings and much more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
merchant skillsfinancial results
Soft Skills
leadershipcustomer serviceteam empowermentcommunicationtalent development