URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

full-time

Posted on:

Location Type: Office

Location: State College • Pennsylvania • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $20 per hour

About the role

  • An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment.
  • Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions.
  • Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer.
  • Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up).
  • Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives.
  • Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development; provides timely and specific employee feedback to create a culture of action and accountability.
  • Supports the store management team by participating in daily opening/closing office procedures and other operational tasks.

Requirements

  • 2+ years store leadership experience
  • Strong merchant skills and a history of delivering financial results
  • Proven record of developing great talent
  • Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
  • Eagerness to learn and grow within the organization
Benefits
  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings and much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
store leadershipmerchant skillsfinancial results
Soft Skills
customer experienceteam engagementcommunicationtalent developmentflexibilityfeedbackaccountability