Assistant Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Manager responsible for enhancing service experience and business operations at Urban Outfitters. Leading team engagement and visual merchandising efforts to create an inspiring retail environment.

Posted 4/16/2026full-timeState College • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $20 per hourWebsite

About the role

Key responsibilities & impact

An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment.
Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions.
Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer.
Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up).
Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives.
Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development; provides timely and specific employee feedback to create a culture of action and accountability.
Supports the store management team by participating in daily opening/closing office procedures and other operational tasks.

Requirements

What you’ll need

2+ years store leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

store leadershipmerchant skillsfinancial results

Soft Skills

customer experienceteam engagementcommunicationtalent developmentflexibilityfeedbackaccountability