URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Group Lead, IC/QA

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

full-time

Posted on:

Location Type: Office

Location: Indiana • Pennsylvania • United States

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Job Level

Senior

About the role

  • Provide leadership for all associates.
  • Maintain SLAs for the designated area.
  • Act as a subject matter expert in the designated area.
  • Support the development of employees in the designated area.
  • Promote, develop, and sustain an efficient workflow within the department.
  • Ensure the area is adequately supplied to complete daily tasks.
  • Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
  • Oversee the quality of production activities.
  • Audit department processes to ensure all team members are adhering to processes and SOPs.
  • Interact with management and cross-functional employees to resolve issues affecting operations.

Requirements

  • Must be 18 years or older
  • High school degree or GED required
  • 1 to 2 years of equivalent job experience; team building and leadership skills
  • Works well under pressure and time constraints, dependable and with a sense of urgency
  • Excellent organizational and efficiency skills
  • Ability to define problems, collect data, establish facts, and draw conclusions
  • Able to work with minimal supervision
  • Maintain acceptable attendance and must be able to work overtime as required
  • Comprehend and follow work instructions to meet productivity and quality standards
  • Physical Requirements: Stand and walk throughout a shift
  • Climb, balance, kneel, crouch, or crawl for extended periods
  • Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds
  • Operate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts) which requires coordinated movements
Benefits
  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings and much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
team buildingleadershiporganizational skillsefficiency skillsproblem solvingdata collectionquality standardsSOP adherencewarehouse equipment operationphysical stamina
Soft Skills
diplomacyprofessionalismintegritydependabilitysense of urgencyability to work under pressureminimal supervisionpositive work environmentownership developmentcross-functional collaboration
Certifications
high school degreeGED