URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Lead IC/QA

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

full-time

Posted on:

Location Type: Office

Location: Indiana • Pennsylvania • United States

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Job Level

Senior

About the role

  • Provide leadership for all associates.
  • Maintain SLAs for the designated area.
  • Act as a subject matter expert in the designated area.
  • Support the development of employees in the designated area.
  • Promote, develop, and sustain an efficient workflow within the department.
  • Ensure the area is adequately supplied to complete daily tasks.
  • Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
  • Oversee the quality of production activities.
  • Audit department processes to ensure all team members are adhering to processes and SOPs.
  • Interact with management and cross-functional employees to resolve issues affecting operations.

Requirements

  • Must be 18 years or older
  • High school degree or GED required
  • 1 to 2 years of equivalent job experience; team building and leadership skills
  • Works well under pressure and time constraints, dependable and with a sense of urgency
  • Excellent organizational and efficiency skills
  • Ability to define problems, collect data, establish facts, and draw conclusions
  • Able to work with minimal supervision
  • Maintain acceptable attendance and must be able to work overtime as required
  • Comprehend and follow work instructions to meet productivity and quality standards
  • Physical Requirements: Stand and walk throughout a shift, climb, balance, kneel, crouch, or crawl for extended periods, reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds, operate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts) which requires coordinated movements
Benefits
  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings and much more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SOPsquality controldata collectionproblem solvingwarehouse equipment operation
Soft Skills
leadershipteam buildingorganizational skillsefficiency skillsdiplomacyprofessionalismintegritydependabilityability to work under pressureminimal supervision
Certifications
high school degreeGED