Event Sales Manager
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
full-time
Posted on:
Location Type: Office
Location: Wayland • Massachusetts • United States
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About the role
- Uphold the service standards of Menus & Venues and Terrain Events to provide friendly and responsive service to create an exceptional experience for all our clients at venue.
- Work hand in hand with the Associate Sales Director of Events, and leadership to continually push sales to reach monthly goals.
- Monitor event platforms and general inboxes to ensure prompt response to event inquiries, maintaining a high level of customer service.
- Conduct venue tours with prospective clients, calendar management, demand, and which includes some weekends and evenings.
- Organize and follow a sales strategy to effectively reach and exceed sales targets and budget.
- Communicates monthly, quarterly, and yearly sales goals and articulates plans of action to exceed budgets.
- Identify opportunities for improvements and business growth within the venue, contributing to strategic planning and implementation.
- Build and maintain strong customer relationships before and after transitioning to the Operations Team, fostering positive connections during all interactions of the sale.
- Work closely with all management teams including the culinary and operations team to understand the benefits and limitations of the venue, maximizes sales throughout all seasons with support and team collaboration with timely correspondence.
- Provide clear and prompt communication with guests throughout the sales experience, ensuring satisfaction and clarity.
- Strategizes independently and with other sales managers on how to turn leads into tours using effective communication, follow-ups, and other initiatives to close the sale successfully.
Requirements
- Proven experience in sales, preferably in the event or hospitality industry.
- Strong organizational skills and attention to detail, excellent communication, and interpersonal skills.
- Personable and professional demeanor
- Ability to work collaboratively in a team environment and independently manage tasks.
- Proficiency in CRM software and event management platforms.
Benefits
- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings
- much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategycalendar managementcustomer serviceevent management
Soft Skills
organizational skillsattention to detailcommunication skillsinterpersonal skillsteam collaborationprofessional demeanor