Shift Leader – 1st Shift

Urban Strategies

Shift Leader supervising Youth Care Workers at Refugio Unaccompanied Children Shelter. Ensuring compliance with care standards and providing support during activities and transitions.

Posted 7/6/2026full-timeSan Benito • Texas • 🇺🇸 United StatesSenior💰 $24 per hourWebsite

About the role

Key responsibilities & impact

Provides direct supervision of youth case workers and ensures they maintain line-of-sight at all times.
Provides documentation of supervision by completing a supervisory log for all staff supervised.
Completes all required documentation that pertains to the assigned department in a timely fashion that may include daily reports.
Ensures appropriate shelter care and line-of-sight supervision of unaccompanied minors by assigned staff is handled appropriately and is organized.
Supports the Lead through formal or informal supervision and provides staff with ongoing feedback.
Assists during transition and movement of children from one activity to the next and one physical location to another depending on the department assigned.
Communicates frequently with shift supervisor.
Participates in ongoing meetings, conferences, and training programs as required.
Provides coverage for assigned staff when needed.
Responsible for adhering to all Urban Strategies, contract agencies, and other state regulations.
Provides Security Monitoring.
Maintains surveillance systems and ensures they are always recorded.
Ensure correct dates and times are recorded on the surveillance systems.
Other duties as assigned by supervisor.
Safely performs duties.
Follows the corporate safety policy.
Participates in and supports safety meetings, training, and goals.
Ensures safe operating conditions within area of responsibility.
Maintains a clean and orderly work area.

Requirements

What you’ll need

Education: Must have a High School Diploma or GED equivalent.
Experience: 3 years of experience working with youths or similar environment.
Competencies: Professional: Diversity, Conflict Management, Communication, Proactivity.
Technical: Safety.
Organizational: Leadership, Teamwork, Community Approach.
Skills: Office 0365; Bilingual (English – Spanish).
Other: Driver’s License; Flexible Schedule.

Benefits

Comp & perks

Remote work for eligible positions.
Urban Strategies offers a comprehensive benefits package including medical, dental, and vision coverage.
In addition to these benefits, we provide company-paid life and disability insurance.
401K matched contributions up to 4%.
Employee Assistance Program.
Vacation time is generous but varies depending on program and position.
9 Sick Days and 11 Holidays.
Every teammate gets long and short-term disability free.
Positions that require laptops, the company provides one.
Positions that require cellphone, company issues one.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

DocumentationSurveillance Systems MaintenanceSafety MonitoringTimely ReportingSupervisory Log Completion

Soft Skills

CommunicationConflict ManagementProactivityTeamworkDiversity Awareness

Certifications

Driver’s License