Case Manager, Level III

Urban Strategies

Case Manager providing trauma informed care and post release services for children and families. Managing cases, conducting assessments, and collaborating with local service providers.

Posted 6/13/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $88,562 per yearWebsite

About the role

Key responsibilities & impact

Manages an assigned caseload (fluctuates) of post release services (Levels I, II & III).
Complies with US and ORR policies, procedures, and mandated timeframes.
Schedules and conducts interviews with care provider staff, children, and sponsors.
Assesses safety on an ongoing basis, and identifies, verifies, and makes recommendations in areas where additional support, resources, and information may be needed to meet a child’s needs.
Maintains telephone contact and conducts virtual and in-person home visits with children and sponsors.
Provides crisis intervention services directly, safety planning as needed, and connect family to services to ensure child’s safety and well-being in a crisis.
Collaborates with children and sponsors, as well as available informal support and access to resources, to develop a plan to ensure the safety of the child and family.
Acts as a point of contact or liaison for the child, sponsor, and external agencies.
Utilizes trauma focused approaches and therapeutic support to children and families with significant needs.
Provides culturally and linguistically appropriate services and comprehensive clinical case management services through screenings, assessments, evaluations, and providing psychoeducation to children and their sponsor.
Maintains appropriate documentation, safeguards confidential records, and protects personally identifiable information according to program regulations.
Identifies and reports concerns related to children and sponsors, life changing events and significant incidences to the supervisor and ORR.
Acts as a mandated reporter and reports abuse/neglect to child protective services.
Participates in training, meetings, and maintains quality improvement initiatives as recommended.
This role requires travel to conduct in person post release home visits in surrounding locations in the United States.
May include working evenings and weekends to meet required timeframes.
Related duties as assigned and may be revised as needed to meet program needs.

Requirements

What you’ll need

A Master of Social Work (MSW) or an equivalent degree in psychology, sociology, or other behavioral science or social service field; or relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor’s in one of the aforesaid fields with at least 5 years of clinical experience and may be licensed eligible.
Must be skilled in writing professional, thorough assessment reports and experience working with immigrant populations and has provided trauma informed clinical interventions for youth.
Knowledge of family preservation, kinship care, trauma informed practices, child welfare policies and procedures, and relevant state and federal laws and regulations.
Experience in providing Post Release Services and working with immigrant populations.
Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders.
Ability to handle sensitive and confidential information with discretion.
Fluent in English and Spanish (verbal/written).
Proficiency in Microsoft Office and data entry systems.
A valid driver's license, available to travel to conduct in person visits and to different areas or regions nationally.

Benefits

Comp & perks

Remote work for eligible positions.
Urban Strategies offers a comprehensive benefits package including medical, dental, and vision coverage.
In addition to these benefits, we provide company-paid life and disability insurance.
401K matched contributions up to 4%.
Employee Assistance Program.
Vacation time is generous but varies depending on program and position.
9 Sick Days and 11 Holidays.
Every teammate gets long and short-term disability free.
Positions that require laptops, the company provides one.
Positions that require cellphone, company issues one.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Master of Social Work (MSW)clinical experiencetrauma informed clinical interventionsassessment reportsfamily preservationkinship carechild welfare policiesstate and federal lawsPost Release Servicesdata entry

Soft Skills

effective communicationinterpersonal skillsdiscretioncollaborationcrisis interventionsafety planningcultural competencedocumentationquality improvementflexibility

Certifications

licensed eligible