Senior Consumer Insights Manager, Product
ŌURA
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $162,000 - $203,000 per year
Job Level
Senior
Tech Stack
GoTableau
About the role
- Product Ownership: take ownership of a hardware product to maximize company impact and customer satisfaction by solving customer and business pain points
- Storytelling: Craft a unique product story rooted in deep customer insights.
- Problem Solving: Proactively identify and resolve product-related issues throughout the product lifecycle.
- Market & User Research: conduct market research, competitive analysis, and qualitative and quantitative user studies
- Requirements Management: Write and manage product requirements (PRD), regularly assess progress, and facilitate timely decision making
- Product Development Lifecycle: Support the entire product lifecycle from concept to end of life, working closely with engineering and design teams to ensure timely and high-quality execution
- Prioritization: prioritize features, options, and product improvements - balancing cost, timeline, and experience tradeoffs
- Communication: Effectively communicate priorities, plans, progress, and challenges to stakeholders across the organization. Maintain clear, organized communication.
- Collaboration: Work closely with a diverse, talented team of designers, engineers, scientists, marketers, and analysts to create incredible products. Partner closely with software product management counterparts.
- Roadmap support: contribute to the vision, strategy, and roadmap for Oura’s hardware product portfolio, including next-generation products.
- Go-to-market: Support go-to-market readiness by developing compelling positioning and pricing and overseeing overall product readiness.
Requirements
- 5 years of experience in consumer insights or market research, with at least 2 years specifically supporting a software product or platform at a technology company.
- Experience conducting consumer research during various stages of development life cycle from new early-stage ideation to post-launch evaluation.
- Experience in quantitative research methodologies, including survey design, consumer segmentation, data analytics, and behavioral data. Qualitative experience a plus.
- Proficiency with research tools (e.g., survey platforms, like Qualtrics, Quantilope). Comfort with data analysis (using Excel, SPSS) and statistical methods. Tableau, Amplitude a plus.
- Energetic and passionate champion of the customer.
- Excellent written and verbal communication skills, with the ability to present complex insights in a clear, engaging, and impactful manner to both technical and non-technical stakeholders.
- Unmatched ability to get things done, move mountains, roll up your sleeves and unblock tricky situations with empathy, intelligence and drive.
Benefits
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Oura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product ownershipmarket researchcompetitive analysisquantitative research methodologiessurvey designdata analyticsbehavioral datarequirements managementproduct development lifecyclego-to-market strategy
Soft skills
problem solvingstorytellingcommunicationcollaborationprioritizationcustomer advocacyorganizational skillspresentation skillsempathydrive