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UR Ventures

Physician Support Representative III

UR Ventures

. Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs.

Posted 3/28/2026full-timeRochester • New York • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $26 per hourWebsite

About the role

Key responsibilities & impact
  • Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs.
  • Manages all Primary Care Service Line referrals and all front desk aspects of PCN Digital Health department.
  • Delivers a high level of customer service, focused on displaying ICARE values, via digital platform.
  • Communicates requests for in-person care to the primary care office via telephone and clerical in-basket pools.
  • Follows scheduling protocols and manages self-pay registration details.
  • Serves as the technical expert for patients and providers for issues with DexCare platform.

Requirements

What you’ll need
  • High School, GED or equivalent experience required
  • 2 years of medical office experience required
  • Ability to use various hospital information systems (Epic); preferred

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
medical office experiencescheduling protocolsself-pay registrationcustomer service
Soft Skills
communicationtechnical expertiseinterpersonal skills
Certifications
High School diplomaGED