Physician Support Representative III
UR Ventures
full-time
Posted on:
Location Type: Hybrid
Location: Rochester • New York • United States
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Salary
💰 $20 - $26 per hour
About the role
- Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs.
- Manages all Primary Care Service Line referrals and all front desk aspects of PCN Digital Health department.
- Delivers a high level of customer service, focused on displaying ICARE values, via digital platform.
- Communicates requests for in-person care to the primary care office via telephone and clerical in-basket pools.
- Follows scheduling protocols and manages self-pay registration details.
- Serves as the technical expert for patients and providers for issues with DexCare platform.
Requirements
- High School, GED or equivalent experience required
- 2 years of medical office experience required
- Ability to use various hospital information systems (Epic); preferred
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical office experiencescheduling protocolsself-pay registrationcustomer service
Soft Skills
communicationtechnical expertiseinterpersonal skills
Certifications
High School diplomaGED