Physician Support Representative III

UR Ventures

. Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs.

Posted 3/28/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $26 per hourWebsite

About the role

Key responsibilities & impact

Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs.
Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support.
Serves as primary contact for provider(s).
Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences.
Chooses and recommends among competing demands.
Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers.
Finds missing orders and sends them for review and approval.
Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes.
Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature.
Manages provider(s) documentation and information.
Composes and types non-routine correspondence providing factual information.
Arranges travel, conference registration, and hotel accommodations.
Interfaces with organizations, hospitals, and others to facilitate invited lectures and speaking engagements for the provider.
Researches hospital medical records for the information requested by physicians, insurance companies, and attorneys.
Determines the order of daily surgeries and ambulatory procedures based on the patient’s medical conditions and severity.
Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff.
Authorizes overbooking and rearranging of surgeon's Operating Room schedules based on case complexity and medical urgency.
Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
Orders all necessary surgical/procedure equipment, devices, and medication based on the application of protocols needed to conduct the surgery/procedure.
Follows-up to confirm the order is fulfilled and ready for surgery/procedure.
Employs multiple contingency strategies to ensure all details, materials, and locations are ready for surgery/procedures as scheduled.
Ensures patient education and follow-up details vary according to pre-operative readiness and post-operative rehabilitation expectations and activities.
Accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
Assembles the necessary details from multiple tabs within the electronic medical record for review and inclusion when completing disability paperwork.
Assesses calls to understand patient needs, prioritizes medical concerns, and obtains responses from providers and follows up with patients.
Serves as main point of contact for patients pre and post-operative.

Requirements

What you’ll need

High School diploma and 2 years of relevant experience required
Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account UR Ventures Website LinkedIn All Job Openings 11 - 50 employees 📚 Education 🤝 B2B 🔬 Science Education
B2B
Science UR Ventures is the innovation and commercialization arm of the University of Rochester, focused on advancing research and academic entrepreneurship. It connects university faculty and researchers with industry partners to facilitate the development of new technologies and businesses that can positively impact society. UR Ventures promotes collaboration, creativity, and knowledge transfer, thereby contributing to the university's mission of making the world ever better. Physician Support Representative III 🔥 23 minutes ago 🏢🏡 New York City – Hybrid 💵 $19 - $26 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs.
Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support.
Serves as primary contact for provider(s).
Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences.
Chooses and recommends among competing demands.
Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers.
Finds missing orders and sends them for review and approval.
Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations.
Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes.
Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature.
Manages provider(s) documentation and information.
Composes and types non-routine correspondence providing factual information.
Arranges travel, conference registration, and hotel accommodations.
Interfaces with organizations, hospitals, and others to facilitate invited lectures and speaking engagements for the provider.
Researches hospital medical records for the information requested by physicians, insurance companies, and attorneys.
Determines the order of daily surgeries and ambulatory procedures based on the patient’s medical conditions and severity.
Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff.
Authorizes overbooking and rearranging of surgeon's Operating Room schedules based on case complexity and medical urgency.
Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling.
Orders all necessary surgical/procedure equipment, devices, and medication based on the application of protocols needed to conduct the surgery/procedure.
Follows-up to confirm the order is fulfilled and ready for surgery/procedure.
Employs multiple contingency strategies to ensure all details, materials, and locations are ready for surgery/procedures as scheduled.
Ensures patient education and follow-up details vary according to pre-operative readiness and post-operative rehabilitation expectations and activities.
Accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
Assembles the necessary details from multiple tabs within the electronic medical record for review and inclusion when completing disability paperwork.
Assesses calls to understand patient needs, prioritizes medical concerns, and obtains responses from providers and follows up with patients.
Serves as main point of contact for patients pre and post-operative. 🎯 Requirements
High School diploma and 2 years of relevant experience required
Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Experience Specialist 🔥 3 hours ago Warp 1 - 10 💳 Fintech 👥 HR Tech ☁️ SaaS Website LinkedIn All Job Openings Customer Experience Specialist managing client interactions at Warp. Resolving payroll issues and collaborating with product teams for customer solutions. 🏢🏡 New York City – Hybrid 💵 $65k - $85k / year 💰 Seed Round on 2024-01 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🦅 H1B Visa Sponsor Integrations Expert, Customer Experience 🔥 12 hours ago Ramp 501 - 1000 💳 Fintech 💸 Finance 🏢 Enterprise Website LinkedIn All Job Openings Integrations Expert specializing in ERP and HRIS integrations at Ramp. Manage complex sync issues and drive product improvements by leading customer support interactions. 🏢🏡 New York City – Hybrid 💵 $107k - $164.6k / year 💰 $15M Series C on 2012-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor University Grad – Customer Experience Agent 🔥 12 hours ago Ramp 501 - 1000 💳 Fintech 💸 Finance 🏢 Enterprise Website LinkedIn All Job Openings Customer Experience Agent providing primary phone support for Ramp customers. Troubleshooting issues, delivering solutions, and adapting to a high-volume environment. 🏢🏡 New York City – Hybrid 💵 $48k - $70k / year 💰 $15M Series C on 2012-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Customer Experience Agent, Evening Shift 🔥 12 hours ago Ramp 501 - 1000 💳 Fintech 💸 Finance 🏢 Enterprise Website LinkedIn All Job Openings Customer Experience Agent supporting Ramp customers primarily via phone, troubleshooting issues, and ensuring resolutions. Join our fast-paced team dedicated to impeccable customer service. 🏢🏡 New York City – Hybrid 💵 $60k - $70k / year 💰 $15M Series C on 2012-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Customer Experience Agent 🔥 12 hours ago Ramp 501 - 1000 💳 Fintech 💸 Finance 🏢 Enterprise Website LinkedIn All Job Openings Customer Experience Agent providing phone-first support and troubleshooting for Ramp customers. Collaborating with teams to ensure issues are resolved and customer experiences are exceptional. 🏢🏡 New York City – Hybrid 💵 $60k - $70k / year 💰 $15M Series C on 2012-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

schedulingcalendar managementpatient care coordinationdocumentation managementmedical record researchsurgical schedulingorder fulfillmentpatient educationdisability paperwork completiondata support

Soft Skills

communicationorganizationprioritizationnegotiationanticipation of needsproblem-solvingattention to detailmultitaskingadaptabilityinterpersonal skills