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Casual Concierge, Food & Beverage Attendant

uQ

Casual Concierge/Food & Beverage Attendant at UQ Brisbane City delivering exceptional customer service and assisting with events. Preparing coffee and food service while maintaining venue presentation.

Posted 8/1/2026part-timeBrisbane • 🇦🇺 AustraliaMid-LevelSenior💰 A$39 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing exceptional customer service and maintaining high standards of professionalism in hospitality settings. Proficient in food and beverage service, event support, and ensuring a positive guest experience.

Highest-signal resume keywords
Customer Service ExcellenceEvent SupportResponsible Service of Alcohol (RSA)Food Safety CertificateTeamwork Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Barista-Style Coffee PreparationFood and Beverage ServiceEvent SetupVenue Presentation Maintenance
Soft Skills
Strong TeamworkAbility to Work IndependentlyCommitment to Excellence
Certifications & Qualifications
Responsible Service of Alcohol (RSA) CertificateFood Safety Certificate
Industry Keywords
HospitalityCustomer ExperienceEvent DeliveryConcierge Services

About the role

Key responsibilities & impact
  • Welcome guests and provide exceptional customer service
  • Prepare barista-style coffee and food and beverage service
  • Set up meeting rooms and assist with event delivery
  • Support event organisers throughout the day
  • Maintain presentation of the venue and hospitality spaces
  • Respond to Concierge enquiries and direct event enquiries appropriately

Requirements

What you’ll need
  • Experience in a similar or related hospitality role
  • Current Responsible Service of Alcohol (RSA) certificate
  • Food Safety Certificate
  • A genuine passion for customer service and creating positive experiences
  • High standard of professionalism and excellent customer service skills
  • A commitment to excellence in product and service delivery
  • Strong teamwork skills and the ability to work independently

Benefits

Comp & perks
  • Opportunities for professional growth
  • Learning and connection