Director, Internal and CEO Communications
Upwork
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $163,000 - $274,000 per year
Job Level
About the role
- Define and lead the company’s internal communications strategy, ensuring employees are informed, aligned, and connected to company priorities and how their work connects to the broader mission
- Build and evolve communication channels, cadences, and formats to improve reach, engagement, and clarity across a distributed organization
- Support the broader Leadership Team on internal communications, helping leaders communicate clearly and consistently with their teams
- Partner with HR/People to develop communications around talent programs, benefits, and organizational changes
- Establish metrics and feedback loops to evaluate effectiveness and continuously improve internal communications strategy
- Own the planning and execution of regular company meetings and all-hands, delivering informative and compelling connection moments both virtually and in person
- Shape and reinforce company culture, values, and mission through consistent, meaningful storytelling
- Partner with the VP of Communications and external communications team to develop content that supports the CEO's communications strategy across both internal and external channels, including company-wide messages, speeches, board materials, LinkedIn, and media bylines
- Serve as a steward of the CEO's editorial voice and point of view, ensuring consistency and authenticity across all content
- Anticipate communications needs tied to business milestones, industry moments, and cultural conversations
- Support prep for the CEO for all-hands meetings, town halls, and key internal moments with messaging, talking points, and Q&A prep
- Manage and develop an internal communications team, setting priorities and alignment to teams, building processes and standards, providing coaching, and ensuring high-quality execution across workstreams
Requirements
- Experience leading internal and/or executive communications strategies with clear impact on employee alignment and leadership effectiveness
- Proven ability to partner with senior executives and translate vision into authentic, compelling messaging across audiences and channels
- Exceptional writing and editorial judgment, with the ability to adapt voice and tone while maintaining consistency and credibility
- Strong strategic instincts and the ability to navigate ambiguity, prioritize effectively, and influence cross-functional stakeholders
- Experience using AI tools to draft, refine, and scale communications, while critically evaluating outputs for accuracy, tone, and intent
Benefits
- Comprehensive medical coverage for you and your family
- Unlimited PTO
- 401(k) plan with matching
- 12 weeks of paid parental leave
- Employee Stock Purchase Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
internal communications strategyexecutive communicationscontent developmentmetrics evaluationstorytellingmessagingeditorial judgmentAI tools for communication
Soft Skills
leadershipstrategic thinkinginfluenceadaptabilityprioritizationcollaborationcoaching