Upwardly Global

Content Manager

• Lead the strategy, design, and continuous improvement of the training and learning content
• Own the curriculum and learning experience for jobseekers
• Set and own the content roadmap for jobseeker trainings
• Lead the design, development, and continuous improvement of curriculum across the jobseeker journey
• Stay continuously up to date on trends and changes in the job market
• Apply adult learning principles and instructional design best practices
• Leverage AI tools to develop, update, and scale learning content
• Partner with Program leadership and frontline coaches to identify content gaps
• Manage, coach, and develop the Instructional Designer
• Contribute to Programs strategy and planning as a member of the broader Programs team

Director of Training Content – Curriculum

Communications

• Support execution of Upwardly Global’s existing integrated communications and marketing strategy
• Ensure timely delivery of content and ensure consistency across organizational messaging, voice, and brand positioning
• Review and edit all content
• Implement existing strategy around thought leadership and narrative development in terms of immigrant workforce inclusion, economic mobility, workforce development, and the future of work
• Advise senior leadership on communications strategy, positioning, and reputational considerations
• Collaborate with development team and executive leadership to plan, promote, and execute Upwardly Global’s four-city “CEO Tour.”
• Lead oversight and deliverables for all projects overseen by the Marketing & Communications team, including collateral for events, written communications, and hiring external vendors such as photographers
• Manage relationships with external PR and executive communications partners
• Ensure execution of media relations strategy
• Review and edit PR materials, including talking points, op-eds, speeches, media statements, and external messaging
• Ensure timely responses to interview opportunities and media requests; help identify and tap staff and alumni for interviews as needed
• Work with the Director of Digital Marketing on content strategy across web, email, social media, blog, and marketing collateral
• Ensure communications efforts are audience-centered, data-informed, and aligned with organizational priorities
• Manage and support members of the Marketing & Communications team, including external consultants and vendors as needed
• Act as the lead point of contact for PR partners
• Support the Director of Digital Marketing in managing relationships with paid ads/digital content partners
• Support the Project Manager in managing the relationship with the web partner
• Ensure reasonable delegation of tasks across the team and perform daily check-ins on progress
• Help team planning of content calendar, including playing a leadership role in weekly brainstorms and monthly planning calls
• Lead weekly Marketing & Communications team meetings
• Manage four direct reports on the Marketing & Communications team
• Collaborate closely with Development, Programs, Partnerships, Product, and Executive teams
• Maintain communications workflows, approvals, and editorial planning processes

Interim Vice President – Marketing & Communications

• Support execution of Upwardly Global’s existing integrated communications and marketing strategy
• Ensure timely delivery of content and ensure consistency across organizational messaging, voice, and brand positioning
• Review and edit all content
• Implement existing strategy around thought leadership and narrative development in terms of immigrant workforce inclusion, economic mobility, workforce development, and the future of work
• Advise senior leadership on communications strategy, positioning, and reputational considerations
• Collaborate with development team and executive leadership to plan, promote, and execute Upwardly Global’s four-city 'CEO Tour.'
• Lead oversight and deliverables for all projects overseen by the Marketing & Communications team, including collateral for events, written communications, and hiring external vendors such as photographers
• Support executive visibility efforts for the CEO and senior leadership team
• Manage relationships with external PR and executive communications partners
• Ensure execution of media relations strategy
• Review and edit PR materials, including talking points, op-eds, speeches, media statements, and external messaging
• Ensure timely responses to interview opportunities and media requests; help identify and tap staff and alumni for interviews as needed
• Work with the Director of Digital Marketing on content strategy across web, email, social media, blog, and marketing collateral
• Ensure communications efforts are audience-centered, data-informed, and aligned with organizational priorities
• Partner with internal teams to elevate programmatic impact, research insights, partnerships, and alumni stories
• Manage and support members of the Marketing & Communications team, including external consultants and vendors as needed
• Act as the lead point of contact for PR partners
• Support the Director of Digital Marketing in managing relationships with paid ads/digital content partners
• Support the Project Manager in managing the relationship with the web partner
• Ensure reasonable delegation of tasks across the team and perform daily check-ins on progress
• Use Notion, Asana, and Slack to manage content calendar, projects, and team communication
• Help team planning of content calendar, including playing a leadership role in weekly brainstorms and monthly planning calls
• Lead weekly Marketing & Communications team meetings
• Manage four direct reports on the Marketing & Communications team
• Collaborate closely with Development, Programs, Partnerships, Product, and Executive teams
• Maintain communications workflows, approvals, and editorial planning processes
• Help ensure continuity, alignment, and operational clarity during the leave period

Director of Training Content – Curriculum

Interim Vice President – Marketing & Communications

Interim Vice President – Marketing and Communications