Upward Projects Restaurant Group | Postino WineCafe | Joyride Taco House | Windsor | Federal Pizza

Account Manager

• Collaborate with leaders and management teams to understand business needs and align HR strategies accordingly.
• Act as a trusted advisor on HR-related matters, including employee relations, performance management, and organizational development.
• Designs, develops and delivers HR programs across multiple locations, departments, and/or business areas.
• Engages with business partners to develop policies, programs, tools and analytical processes to recommend / enhance people processes and organizational design.
• Provides coaching and guidance to store leadership and field operations on company policies and conflict resolutions regarding employee conflict.
• Investigate all details of a complaint and recommend potential outcomes based on the information.
• Deploys and analyzes surveys, interviews, and other resources to conduct research regarding the activities, processes, and leadership within the company.
• Manages the onboarding, orientation, and off-boarding of restaurant leadership and home office employees.
• Serves as an expert in employee-related regulations and laws and utilizes external legal resources and guidance to seek out understanding and best practices.
• Manages the accommodation process as it relates to work restrictions or disabilities.
• Supports the performance management processes and the annual compensation planning program, which includes goal setting, performance reviews, and development plans.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Develop and implement HR policies and procedures to maintain a fair and consistent approach across the organization.
• Reviews audits and corrects all HR data.
• Completes required reporting cycles for regulatory required data and ensures the timely turnaround of this information.
• Researches new and existing regulations and provides recommended content to communicate policies, procedures, and processes tied to the information.
• Audits the completion of employee documentation, compliance videos, signed agreements and other items for active and inactive team members including I-9s, and E-verify completion.
• Manages the Leave of Absence process documentation and communication.
• Ensures the ATS is accurate and updated.
• Maintains the onboarding files and ensures legal compliance.
• Identify and address organizational development needs, including training programs, leadership development, and change management initiatives.
• Support organizational change efforts and help manage the impact on employees.
• Analyze HR metrics and data to assess the effectiveness of HR programs and initiatives.
• Provide regular reports and updates to leadership on HR activities and trends.
• Lead or participate in HR projects and initiatives, ensuring timely and successful implementation.

Human Resources Business Partner – Manager