Senior Client Success Consultant

Uptempo

Senior Client Success Consultant at Uptempo managing client relationships and marketing analytics consulting for optimization. Driving marketing performance insights and ensuring client success with analytics solutions.

Posted 7/21/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in marketing and advertising analytics, with a strong focus on customer success, data-driven insights, and strategic account management. Proven ability to lead high-performing teams and drive product adoption while aligning client needs with organizational goals.

Highest-signal resume keywords

Marketing AnalyticsCustomer Success ManagementData AnalysisAccount ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Marketing StrategyMedia StrategyData PresentationMedia Mix OptimizationChange Management

Soft Skills

Interpersonal SkillsProblem-Solving MindsetSelf-StarterContinuous ImprovementTeam Leadership

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Marketing PerformanceClient EngagementCross-SellUpsellForecasting

About the role

Key responsibilities & impact

Lead relationships for a portfolio of accounts; responsible for having a deep understanding of each client's business, marketing, and measurement strategy; aligning those with OptiMine’s solutions; and setting the strategic path for account growth and development.
Provide marketing and analytics consulting services for clients to help drive solution adoption, change management, measurement results understanding, and actionable media optimizations.
Analyze data and develop model results presentations to help clients understand marketing performance and provide guidance on media mix optimization to further increase marketing performance for the client’s organization.
Drive Customer Success Outcomes: Maximize growth and renewal rates through delivery of exemplary consultation and support.
Influence future lifetime value through higher product adoption, customer satisfaction and overall relationship health scores.
Identify best practices and strategies to drive guidance adoption and usage.
Inspire Culture of Customer Success Across Company: Align with Product team around driving product roadmap that anticipates and meets client needs. Align with Sales around cross-sell and upsell with a retention focus. Align with Sales and Finance around forecasting client success contributions to the P&L. Align with SVP of Client Success on metrics and objectives.

Requirements

What you’ll need

10+ years of relevant experience, ideally in marketing and advertising analytics / media strategy, planning and buying / marketing account management
Demonstrated ability to drive customer success and build high performing teams through accountability, metrics, continuous improvement, a problem-solving mindset, and a focus on results
Proven ability to develop and communicate insights from analytic data
Ability to gain customer executive sponsorship and consensus on solution formulation, customer team engagement models, and marketing action
Excellent communication and presentation skills, highly refined interpersonal skills
A self-starter that thrives in a fast-paced, agile environment
Bachelor’s degree required
Ability to travel a minimum of 10%

Benefits

Comp & perks

Competitive salary
Health and dental insurance
Company 401K with company match
Mobile phone and internet reimbursement
Parental leave
Flexible PTO