Principal Product Manager, Communications Platform

Upstart

Define and execute the product strategy and roadmap for Upstart's Communications Platform, balancing immediate business needs with a long-term platform vision.; Partner with engineering to build shared platform capabilities, including mess…

Posted 7/20/2026Verified active Jul 25, 2026, 12:31 AMfull-timeRemote • United States • 🇨🇦 CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Candidates should emphasize extensive experience in product management, particularly in building and scaling software products within regulated industries. Strong capabilities in leading cross-functional initiatives, developing platform strategies, and collaborating with engineering teams to define technical requirements are essential.

Highest-signal resume keywords

7+ Years of Product Management ExperienceExperience Leading Platform or Infrastructure ProductsExperience in Fintech or Financial ServicesKnowledge of Regulatory ComplianceAbility to Develop Long-Term Platform Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementAPI DefinitionPlatform CapabilitiesDistributed SystemsSoftware Development

Soft Skills

Cross-Functional LeadershipStrategic CommunicationStakeholder InfluenceOrganizational PrioritizationCollaboration

Industry Keywords

FintechFinancial ServicesRegulatory ComplianceCustomer CommunicationsPlatform Governance

Tech Stack

Tools & technologies

Distributed systemsSpark

About the role

Key responsibilities & impact

Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, Economics, or a related field (or equivalent practical experience).
7+ years of product management experience building software products
Experience leading platform, infrastructure, or developer platform products in a software organization.
Experience partnering closely with engineering teams to define APIs, platform capabilities, or distributed systems.
Experience leading cross-functional product initiatives involving engineering and business stakeholders from strategy through successful delivery.

Requirements

What you’ll need

Experience building or scaling communications, messaging, engagement, or customer interaction platforms.
Experience in fintech, financial services, marketplaces, or other highly regulated industries.
Knowledge of regulatory compliance considerations for customer communications and platform governance.
Ability to develop long-term platform strategy while balancing near-term product delivery and organizational priorities.
Experience communicating technical strategy and influencing executive stakeholders across multiple organizations.
Position location This role is available in the following locations: Remote
Time zone requirements The team operates on the East/West coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S or Canada (outside of Quebec) but are expected to spend high quality time in-person collaborating via regular onsites and in-person meetings. The onsite cadence varies depending on the team and role
most teams meet once or twice per quarter for 2-4 consecutive days at a time.
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Benefits

Comp & perks

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly 
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources