Senior Human Resources Business Partner, Ops

Upstart

Senior HR Business Partner guiding Operations and Risk teams with HR solutions at Upstart. Focusing on performance management, employee relations, and organizational development.

Posted 6/1/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $138,000 - $219,000 per yearWebsite

About the role

Key responsibilities & impact

Advise and consult with managers and leaders as they continue to scale. From org design, to talent development, act as a trusted thought partner and coach.
Partner with managers to identify high performers and help them grow with Upstart; and to work through low performance management to maintain our high performance bar.
Oversee and resolve employee relations issues of varying complexity by conducting thorough and objective investigations, interpreting and applying Upstart policy and making recommendations.
Build relationships with managers to ensure their confidence and trust in the HR team; offer practical guidance and tools to improve manager effectiveness.
Support core HR programs, processes and initiatives such as performance cycles and employee engagement surveys.
Be an adaptable problem solver, liaising between the HRBP team and the business to achieve the best outcomes for the organization. Provide thoughtful and appropriate counsel, striking a balance between long and short term business needs.

Requirements

What you’ll need

BA/BS degree or equivalent professional experience
6-10+ years of Human Resources experience (HRBP, HR generalist, employee relations)

Benefits

Comp & perks

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

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Soft Skills

consultingcoachingrelationship buildingproblem solvingperformance managementemployee relationsorganizational designtalent developmenttrust buildingadaptability