Principal Program Manager, Tech Risk – BC/DR

Upstart

Principal Program Manager leading Upstart's business continuity and disaster recovery program. Maturing operational resilience standards and managing critical business functions.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesLead💰 $172,100 - $238,300 per yearWebsite

About the role

Key responsibilities & impact

Lead the enterprise business continuity and disaster recovery program strategy, execution, governance, and ongoing maturity efforts.
Own and mature the business impact analysis process, including critical business process identification, dependency mapping, ownership assignment, risk-rating methodology, and recovery strategy development.
Develop and maintain business continuity plans, disaster recovery plans, crisis management processes, and supporting documentation for critical business and technology functions.
Drive cross-functional execution across Technology, Security, Office Operations, Vendor Management, Enterprise Risk Management, Compliance, and business process owners to ensure continuity and recovery plans are actionable, tested, and maintained.
Coordinate disaster recovery exercises, tabletop tests, remediation tracking, and evidence collection to improve organizational preparedness and support audit or regulatory expectations.
Maintain and improve program repositories, workflows, and reporting, including business impact analysis records, recovery plans, testing evidence, program metrics, and remediation status.

Requirements

What you’ll need

Bachelor’s degree in Information Security, Computer Science, Business, Risk Management, or a related field, or equivalent practical experience, plus 8 years of experience in business continuity, disaster recovery, operational resilience, information security, risk management, or program management.
8+ years of experience leading or materially maturing business continuity, disaster recovery, or operational resilience programs.
Experience designing or maturing business continuity, disaster recovery, or operational resilience programs in a bank, fintech, lending, or other regulated financial services environment.
Experience conducting business impact analyses, recovery planning, dependency mapping, resilience testing, and remediation tracking.
Experience implementing or operating against business continuity, disaster recovery, or operational resilience frameworks or standards such as ISO 22301, NIST, FFIEC, or equivalent regulatory guidance.

Benefits

Comp & perks

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business continuitydisaster recoverybusiness impact analysisdependency mappingrisk-rating methodologyrecovery strategy developmentcrisis managementresilience testingremediation trackingoperational resilience

Soft Skills

leadershipcross-functional collaborationorganizational preparednesscommunicationgovernanceexecutionstrategic planningproblem-solvingaudit supportdocumentation

Certifications

ISO 22301NISTFFIEC