Compliance Assistant Manager – HELOC

Upstart

Compliance Assistant Manager at Upstart, managing compliance operations for home equity lines of credit. Collaborating across teams to ensure adherence to regulations and improve processes.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Advise various teams to implement compliant operational processes and regulatory requirements for mortgage loan products, primarily home equity lines of credit (HELOCs).
Assist compliance management in supervising operational processes to ensure the compliance program is effective in identifying, preventing, and correcting areas of non-compliance with internal policies or regulatory requirements.
Independently perform regulatory compliance monitoring and oversight, develop compliance KRIs, and report potential risks to management.
Work with business stakeholders to craft compliance guidance, procedures, and job aids that comply with various regulations and internal policies.
Coordinate with operations and product teams to design new controls and enhance existing controls for new and existing home mortgage products.
Partner with operations and product teams to drive efficiency, identify opportunities to improve processes, and build remediation plans to resolve issues where appropriate.
Simplify compliance regulations so that technology teams can build scalable solutions, find elegant and creative solutions to compliance requirements, and work with various technical teams to empower various stakeholders.
Support organizational change management by acting as an advocate and subject matter expert for the compliance team on strategic initiatives.
Ability to identify and effectively communicate complex compliance issues with internal and external stakeholders.
Use past experience and judgment to provide advice on industry best practices related to product details, offerings and criteria.
Support geographic expansion into new markets by assessing and implementing state-level requirements.

Requirements

What you’ll need

5+ years compliance or regulatory experience in financial services with proven knowledge of consumer protection regulation including working knowledge of applicable laws including; TILA, RESPA, ECOA, FCRA, GLBA, FDPA, Fair Housing Act, HMDA, SAFE Act, UDAAP, EFTA, SCRA, mortgage call reporting, and related state laws
Prior experience in operationalizing a mortgage lending compliance program including monitoring and testing procedures and assisting with business needs
Great communication, organization, project management, and interpersonal skills with demonstrated decision-making capability while dealing with competing interests
Self-starter mentality with the ability to work well under pressure and a strong sense of personal accountability and ownership
Strong commitment to ethics and exercises good judgment
Adaptable and flexible to changing priorities and situations
Flexibility and willingness to learn and take on new evolving responsibilities
Bachelor’s degree or relevant work experience
CRCM, other Compliance Certifications, or JD a plus

Benefits

Comp & perks

Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

regulatory compliancecompliance monitoringcompliance KRIsoperational processesmortgage lending compliancetesting proceduresconsumer protection regulationstate-level requirementsprocess improvementrisk assessment

Soft Skills

communicationorganizationproject managementinterpersonal skillsdecision-makingself-starter mentalitypersonal accountabilityadaptabilityflexibilityjudgment

Certifications

CRCMCompliance CertificationsJD