Upstart

Compliance Assistant Manager – HELOC

Upstart

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $115,000 - $160,000 per year

About the role

  • Advise various teams to implement compliant operational processes and regulatory requirements for mortgage loan products, primarily home equity lines of credit (HELOCs).
  • Assist compliance management in supervising operational processes to ensure the compliance program is effective in identifying, preventing, and correcting areas of non-compliance with internal policies or regulatory requirements.
  • Independently perform regulatory compliance monitoring and oversight, develop compliance KRIs, and report potential risks to management.
  • Work with business stakeholders to craft compliance guidance, procedures, and job aids that comply with various regulations and internal policies.
  • Coordinate with operations and product teams to design new controls and enhance existing controls for new and existing home mortgage products.
  • Partner with operations and product teams to drive efficiency, identify opportunities to improve processes, and build remediation plans to resolve issues where appropriate.
  • Simplify compliance regulations so that technology teams can build scalable solutions, find elegant and creative solutions to compliance requirements, and work with various technical teams to empower various stakeholders.
  • Support organizational change management by acting as an advocate and subject matter expert for the compliance team on strategic initiatives.
  • Ability to identify and effectively communicate complex compliance issues with internal and external stakeholders.
  • Use past experience and judgment to provide advice on industry best practices related to product details, offerings and criteria.
  • Support geographic expansion into new markets by assessing and implementing state-level requirements.

Requirements

  • 5+ years compliance or regulatory experience in financial services with proven knowledge of consumer protection regulation including working knowledge of applicable laws including; TILA, RESPA, ECOA, FCRA, GLBA, FDPA, Fair Housing Act, HMDA, SAFE Act, UDAAP, EFTA, SCRA, mortgage call reporting, and related state laws
  • Prior experience in operationalizing a mortgage lending compliance program including monitoring and testing procedures and assisting with business needs
  • Great communication, organization, project management, and interpersonal skills with demonstrated decision-making capability while dealing with competing interests
  • Self-starter mentality with the ability to work well under pressure and a strong sense of personal accountability and ownership
  • Strong commitment to ethics and exercises good judgment
  • Adaptable and flexible to changing priorities and situations
  • Flexibility and willingness to learn and take on new evolving responsibilities
  • Bachelor’s degree or relevant work experience
  • CRCM, other Compliance Certifications, or JD a plus
Benefits
  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
  • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday, vacation, sick and safety leave
  • Supportive parental, family care, and military leave programs
  • Annual wellness, technology & ergonomic reimbursement programs
  • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
  • Catered lunches + snacks & drinks when working in offices
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
regulatory compliancecompliance monitoringcompliance KRIsoperational processesmortgage lending compliancetesting proceduresconsumer protection regulationstate-level requirementsprocess improvementrisk assessment
Soft Skills
communicationorganizationproject managementinterpersonal skillsdecision-makingself-starter mentalitypersonal accountabilityadaptabilityflexibilityjudgment
Certifications
CRCMCompliance CertificationsJD