Lead the definition, advocacy, and adoption of SRE principles across engineering teams
Partner with leadership to shape long-term reliability, resiliency, and observability strategies
Champion distributed tracing, real user monitoring (RUM), and key performance metrics such as Largest Contentful Paint (LCP) to improve system visibility and user experience
Build and scale self-healing systems to minimize manual intervention and reduce downtime
Drive enterprise-wide improvements to incident response processes, including those related to Machine Learning systems
Collaborate closely with Development Productivity and Quality teams to improve engineering velocity without sacrificing reliability
Influence technical and operational roadmaps through data-driven insights and hands-on technical contributions
Own and deliver cross-functional initiatives from concept through execution, applying program management skills to align stakeholders and achieve results

Requirements

10+ years combined experience across Software Engineering and Site Reliability Engineering, with a balanced background in both disciplines
Proven track record as an SRE thought leader and evangelist, driving adoption of reliability best practices across organizations
Strong communication and mentoring skills to influence engineers across disciplines
Proficiency in Python, Go, and JavaScript/TypeScript
Proficiency with Infrastructure as Code (Terraform, CDK, CloudFormation, etc.)
Experience building internal tooling from scratch in agile development environments
Expertise with observability, distributed tracing, RUM, LCP, and performance monitoring tools (e.g., Datadog, Prometheus)
Experience with on-call and incident management, including large-scale or ML-related incidents
Strong background in automation and building self-healing systems
Hands-on experience with LLM/GenAI to improve SRE efficiency and processes
Program management skills, including the ability to propose innovative solutions, influence leadership, improve processes, and drive cross-functional projects to completion

Benefits

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonGoJavaScriptTypeScriptInfrastructure as CodeTerraformCDKCloudFormationobservabilitydistributed tracing

Soft Skills

communicationmentoringinfluenceprogram managementcollaborationadvocacyleadershipdata-driven insightsstakeholder alignmentproblem-solving