
Investor Service Associate, Assurance
Upstart
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $92,000 - $128,000 per year
Tech Stack
About the role
- Executing requests from financial institutions and investors pertaining to capital planning and deployment
- Leading internal and external facing projects while meeting deadlines while escalating challenging situations as needed
- Analyzing data and transforming it into actionable strategies for investors through clear communication and subject matter expertise
- Escalating priorities to meet implementation goals
- Interfacing directly with cross functional internal partners (engineering, product, compliance, legal, finance, servicing, analytics) to solve problems, implement new features on our investor platform, and communicate changes to investors
- Constantly improving the investor experience by engaging in a continuous improvement mindset with an eye for automation and process improvement
Requirements
- Bachelor Degree in Business, Finance or other related field
- 5+ years of related work experience in financial services, banking, fintech, or loan funding operations
- Excellent analytical and project management skills are paramount
- Strong written and verbal communication skills are critical
- Proficiency in Excel, SQL, Looker, or similar data analysis software required. Experience with Intex, Bloomberg, dv01, a plus
Benefits
- Competitive Compensation (base + bonus & equity)
- Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
- Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday, vacation, sick and safety leave
- Supportive parental, family care, and military leave programs
- Annual wellness, technology & ergonomic reimbursement programs
- Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
- Catered lunches + snacks & drinks when working in offices
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysiscapital planningproject managementautomationprocess improvementExcelSQLLookerIntexBloomberg
Soft Skills
analytical skillscommunication skillsleadershipproblem-solvingcross-functional collaborationtime managementcontinuous improvement mindset