Business Operations Lead, Growth
Upstart
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $130,800 - $181,100 per year
Job Level
Senior
About the role
- Serve as a strategic partner and thought leader to the CMO—driving focus, operational clarity, and alignment across the Marketing vertical.
- Lead quarterly and annual planning processes; ensure priorities and goals ladder up to company strategy and are resourced appropriately.
- Manage the operating rhythm of the org—including leadership meetings, QBRs, OKR tracking, and executive updates.
- Act as a central point of communication across ~150-person org, distilling complex initiatives into crisp updates and frameworks for decision-making.
- Spin up and drive high-impact cross-functional initiatives—ranging from AI-enabled enhancements to partnership operations to new channel or program launches.
- Support org design efforts, onsite strategy, and internal communications in close collaboration with the EA team.
- Deliver regular Growth updates to the CEO and senior executive team, ensuring Marketing’s work is visible, measurable, and aligned.
Requirements
- 6–10 years of experience in business operations, strategy, consulting, or cross-functional program management.
- Proven track record supporting senior executives or leading operational planning within complex, fast-paced organizations.
- Strong analytical and planning skills; able to break down ambiguous problems and structure actionable plans.
- Experience managing operating cadences (e.g., goal-setting, business reviews, dashboards).
- Demonstrated success working with cross-functional teams including Marketing, Product, Engineering, Finance, and Partnerships.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Flexible work arrangements
- Target bonuses
- Equity compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business operationsstrategyconsultingcross-functional program managementoperational planninganalytical skillsplanning skillsgoal-settingbusiness reviewsdashboards
Soft skills
strategic partnershipoperational claritycommunicationleadershipdecision-makingproblem-solvingcollaborationorganizational skillsadaptabilityvisibility