Upstart

Senior Engineering Manager, Marketplace Optimization

Upstart

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $186,100 - $257,500 per year

Job Level

Senior

About the role

  • Define and execute the team’s technical roadmap: deliver matching, offer-selection, monetization, and target-return logic and features that improve marketplace outcomes
  • Build and grow a high-performing engineering team: hire, mentor, and develop engineers and ICs; establish clear expectations and career growth paths
  • Drive technical excellence: own architecture and delivery decisions for scalable, fault-tolerant services, data pipelines, and APIs that integrate with ML models and capital systems
  • Collaborate cross-functionally with Product, ML, Capital Markets, and Risk to translate business goals into prioritized, measurable engineering work
  • Own operational reliability and observability: establish SLOs/SLIs, alerting, runbooks, and post-incident practices to ensure marketplace integrity and fast incident response
  • Lead delivery and execution: unblock teams, manage technical and organizational risks, and ensure high-quality, timely releases while balancing speed and safety

Requirements

  • 8+ years of software engineering experience, with 3+ years in an engineering manager role (managing individual contributors and/or managers)
  • Proven success leading and scaling high-performing engineering teams (e.g., growing headcount, improving delivery metrics, or managing multiple squads)
  • Demonstrated domain expertise in marketplace optimization, pricing/fee/monetization, or routing systems at scale
  • Demonstrated ability to partner closely with Product, and ML teams to deploy models at scale and build scalable production ready systems
  • Exceptional communication skills with the ability to influence technical and non-technical audiences
  • Strong analytical, organizational, and strategic thinking skills with a bias for action
Benefits
  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
  • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday, vacation, sick and safety leave
  • Supportive parental, family care, and military leave programs
  • Annual wellness, technology & ergonomic reimbursement programs
  • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
  • Catered lunches + snacks & drinks when working in offices

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
software engineeringarchitecturedata pipelinesAPIsmachine learning modelsscalable systemsfault-tolerant servicesoperational reliabilitySLOsSLIs
Soft skills
communicationleadershipmentoringorganizational skillsstrategic thinkinganalytical skillsinfluencingcollaborationproblem-solvingbias for action