Product Designer

• Create user journeys, workflows, prototypes, and polished mockups that define how lenders and investors onboard, integrate, configure portfolios, and manage ongoing capital programs.
• Lead research, discovery, and usability studies with internal teams and capital partners to understand expectations, pain points, and operational workflows across implementation, program setup, monitoring, and lifecycle management.
• Translate complex financial, compliance, and operational requirements into intuitive experiences that support origination and loan sale execution, third-party integrations, and partner-facing tools.
• Partner with product and engineering teams to design lender and investor interfaces that improve partner success, reduce operational burden, and strengthen transparency and trust in the platform.
• Shape internal tools that streamline deal setup, program configuration, performance reporting, and platform scalability for Capital Insights.
• Use qualitative and quantitative data to validate design decisions, improve accuracy and comprehension in data-heavy workflows, and increase partner confidence in Upstart’s reporting and intelligence tools.
• Contribute to a unified design system that supports secure, consistent patterns across capital partner and internal experiences.
• Produce clear design artifacts that drive alignment across product, engineering, operations, risk, and compliance stakeholders.

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