Upstart

Senior Manager, Software Engineering – Auto

Upstart

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $180,600 - $250,000 per year

Job Level

Senior

About the role

  • Lead the buildout of our Auto Servicing platform from the ground up, driving architectural decisions and platform direction.
  • Define and execute a long-term roadmap to reduce manual operations processes by 90+% through automation.
  • Improve auto loan performance by increasing recovery dollars and decreasing default rates.
  • Champion platform reliability, data accuracy, and auditability to meet regulatory and internal compliance needs.
  • Collaborate cross-functionally with Operations, Legal, and Product to ensure platform success and strategic alignment.
  • Guide the team through near-term workflow automation projects and longer-term strategic initiatives.
  • Represent Auto Servicing in broader organizational conversations around servicing strategy and borrower experience.

Requirements

  • 4–7 years of experience managing engineering teams in servicing, recoveries, or complex operational domains.
  • Proven success building scalable platforms or products in regulated fintech or financial services environments.
  • Deep technical background with experience in workflow automation, data integrations, and event-driven architecture.
  • Strong collaboration skills, especially working with Legal, Compliance, and Ops stakeholders.
  • Track record of improving operational efficiency and system reliability at scale.
Benefits
  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
  • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday, vacation, sick and safety leave
  • Supportive parental, family care, and military leave programs
  • Annual wellness, technology & ergonomic reimbursement programs
  • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
  • Catered lunches + snacks & drinks when working in offices

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
workflow automationdata integrationsevent-driven architectureplatform reliabilitydata accuracyauditabilityscalable platformsoperational efficiencysystem reliability
Soft skills
collaborationleadershipstrategic alignment