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UPS

Logistics Coordinator, Weds-Sat, 2:00pm to 10:30pm EST

UPS

Logistics Coordinator managing customer inquiries and critical shipments in healthcare and high-tech industries. Utilizing logistics platform and providing professional communication with clients and agents.

Posted 7/18/2026full-timeMiami • Florida • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in customer service and communication while effectively managing logistics for critical shipments in fast-paced environments. Capable of utilizing Microsoft Office tools and maintaining attention to detail in data entry and customer interactions.

Highest-signal resume keywords
Customer Service ExperienceMicrosoft Office ProficiencyData Entry SkillsCall Center ExperienceTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryMicrosoft WordMicrosoft ExcelMicrosoft OutlookTyping 30 WPM
Soft Skills
Communication SkillsOrganizational SkillsAttention to DetailFlexibilityAbility to Work in Fast-Paced Environment
Tools & Technologies
Logistics Management Platform
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Customer RequestsMedical IndustryAerospace IndustryTelecommunications IndustryHigh Tech IndustryUS GeographyWorld GeographyTime Zones

About the role

Key responsibilities & impact
  • Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
  • Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
  • Communicate with customers and agents in a professional and courteous manner
  • Meet required team metrics
  • Stay current on all required training

Requirements

What you’ll need
  • At least 1 year of customer service experience
  • Time Management
  • Must be at least 18 years old and have a high school diploma or GED
  • Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM
  • Knowledge of US and world geography and time zones is preferred
  • Call Center experience is preferred
  • Must have outstanding communication, customer service, and organizational skills
  • Be able to operate in a fast-paced and demanding environment
  • Be flexible - with the ability to work additional hours as business requires

Benefits

Comp & perks
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.