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About the role
Key responsibilities & impact- Provide customer service
- Input and investigate cases
- Field calls regarding customer concerns
- Document incoming information and investigate evidence until case completion
Requirements
What you’ll need- Customer service experience
- Ability to field calls and investigate cases
- Strong documentation skills
- Ability to monitor the process of solving customer cases
Benefits
Comp & perks- Full time 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
customer servicestrong documentation skillsability to field callsability to investigate casesability to monitor processes
