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UPS

Logistics Coordinator, Fri–Mon 10:00pm - 8:30am EST

UPS

Logistics Coordinator for UPS managing critical customer shipments in the healthcare sector. Communicating with customers and ensuring timely handling of requests via various channels.

Posted 6/10/2026full-timeMiami • Florida • 🇺🇸 United StatesJuniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
customer service experiencedata entry30 WPM typing speedMicrosoft WordMicrosoft ExcelMicrosoft Outlook
Soft Skills
time managementcommunication skillsorganizational skillsattention to detailsense of urgencyflexibility
Tools & Technologies
logistics management platform
Certifications & Qualifications
high school diplomaGED
Industry Keywords
medical industryaerospace industrytelecommunications industryhigh tech industrycall center experienceUS geographyworld geographytime zones

About the role

Key responsibilities & impact
  • Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
  • Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
  • Communicate with customers and agents in a professional and courteous manner
  • Meet required team metrics
  • Stay current on all required training

Requirements

What you’ll need
  • At least 1 year of customer service experience
  • Time Management
  • Must be at least 18 years old and have a high school diploma or GED
  • Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM
  • Knowledge of US and world geography and time zones is preferred
  • Call Center experience is preferred
  • Must have outstanding communication, customer service, and organizational skills
  • Be able to operate in a fast-paced and demanding environment
  • Be flexible - with the ability to work additional hours as business requires

Benefits

Comp & perks
  • Flexible work arrangements