Logistics Coordinator, Fri–Mon 10:00pm - 8:30am EST

UPS

Logistics Coordinator for UPS managing critical customer shipments in the healthcare sector. Communicating with customers and ensuring timely handling of requests via various channels.

Posted 6/10/2026full-timeMiami • Florida • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
Communicate with customers and agents in a professional and courteous manner
Meet required team metrics
Stay current on all required training

Requirements

What you’ll need

At least 1 year of customer service experience
Time Management
Must be at least 18 years old and have a high school diploma or GED
Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM
Knowledge of US and world geography and time zones is preferred
Call Center experience is preferred
Must have outstanding communication, customer service, and organizational skills
Be able to operate in a fast-paced and demanding environment
Be flexible - with the ability to work additional hours as business requires

Benefits

Comp & perks

Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer service experiencedata entry30 WPM typing speedMicrosoft WordMicrosoft ExcelMicrosoft Outlook

Soft Skills

time managementcommunication skillsorganizational skillsattention to detailsense of urgencyflexibility

Certifications

high school diplomaGED