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UPS

QA Associate

UPS

Quality Assurance Associate overseeing quality control processes in healthcare logistics. Responsible for compliance and training initiatives within the distribution center.

Posted 6/4/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Monitors the overall Quality System status of the distribution center.
  • Acts in compliance to drug, medical device, and local regulations.
  • Ensures quality processes are maintained through the implementation of procedures, training, and regular inspections.
  • Ensures all staff is trained in their respective job functions, including GMP.
  • Writes and revises Standard Operating Procedures as required.
  • Conducts regular inspections of the facility and recordkeeping, including summarization and reporting of findings.
  • Coordinate or assist with corrective actions and preventative measures.
  • Communicates with clients and provides information during external audits.
  • Liaises with Health Canada officials during regulatory audits.
  • Provides feedback and assistance to Customer/Client QA related questions and concerns.
  • Monitors the processes and systems within the Department to ensure regulatory compliance and effective operation.
  • Investigates discrepancies and problems, and advises the appropriate individuals of the findings.
  • Assists in development of pro-active strategies as a preemptive measure against potential future problems with systems or processes.
  • Completes NCR reports and change control requests and provides necessary follow-up.
  • Performs maintenance, support, and continuous improvements of Quality Systems.
  • QPIC designation duties.

Requirements

What you’ll need
  • Pharmaceutical, healthcare or food industry experience - Preferred
  • Quality Assurance experience - Preferred
  • Bachelor’s Degree in Science related field (or internationally comparable degree) required - Preferred
  • QPIC/AQPIC designation - Preferred
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Quality AssuranceGMPStandard Operating ProceduresNCR reportschange control requestsregulatory complianceinspectionsrecordkeepingcorrective actionspreventative measures
Soft Skills
communicationproblem-solvingtrainingfeedbackcollaborationorganizational skillsattention to detailstrategic thinkingclient relationsreporting
Certifications
Bachelor’s Degree in ScienceQPIC designationAQPIC designation